Will using an independent garage void my warranty?

Not if it's done properly. Routine servicing at a qualified independent, with the right parts and a documented history, is protected under Block Exemption rules — but always check your specific warranty terms first.

Are main dealers always more expensive?

Usually on labour, yes, though they may bundle in checks and use brand tools. For complex or warranty work the premium can be worth it; for routine jobs and MOTs, a good independent is often better value.

Main Dealer vs Independent Garage (UK)

This debate generates a lot of heat and not much light, usually because each side has something to sell. The honest answer is that the right choice changes with your car's age and the specific job — so here's the trade-off laid out plainly.

When the main dealer makes sense

Your car is under warranty and you want everything done strictly to the manufacturer's schedule
The job needs brand-specific diagnostic tools or software updates
A recall or a known model-specific issue is involved
You're chasing a fully stamped main-dealer history for a newer car's resale value

When a good independent wins

Your car is out of warranty and a few years old
It's routine work — service, brakes, suspension, MOT and general repairs
You want a direct relationship with the person actually working on your car
Labour rates are typically friendlier than a franchised dealer's

Main Dealer vs Independent Garage: Which Should You Choose?

When the main dealer makes sense

When a good independent wins

Frequently asked questions